Data protection

Declaration on the obligation to provide information

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored with us for six months for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

data storage

We would like to point out that the IP data of the connection owner, as well as the name, address and credit card number of the buyer are stored by the web shop operator in the context of cookies for the purpose of simplifying the purchasing process and for subsequent contract processing.

In addition, the following data is also stored with us for the purpose of contract processing: name, address, e-mail, contact telephone. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. There is no data transmission to third parties, with the exception of the transmission of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.

After aborting the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.

cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Web Analysis

Our website uses functions of the web analysis service Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA . Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.

On our behalf, Google uses this information to evaluate your use of our website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent this by setting up your browser so that no cookies are saved.

Further information on the purpose and scope of data collection can be found in Google's data protection declaration, which can be found at http://www.google.de/intl/de/policies/privacy . Google also processes your data in the USA and has submitted to the EU-US Privacy Shield.
 
We also place links to other websites on our website; this is for informational purposes only. These websites are not under our control and therefore do not fall under the terms of this privacy statement. If you activate a link, it is possible that the operator of this website collects data about you and processes it in accordance with their data protection declaration, which may differ from ours.
 
Our website also offers the option of interacting with various social networks via plugins. These are:

  • Facebook operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
  • Twitter operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA
  • Google+ operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
  • Youtube operated by Youtube LLC, 901 Cherry Avenue, San Bruno, CA 94066 USA
  • Instagram operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA
  • Pinterest operated by Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA
  • Vimeo operated by Vimeo, Inc. 555 West 18th Street New York, New York 10011; United States
  • Tumblr operated by Oath, 692 Broadway New York, NY 10012-1107, USA

If you click on a plugin of one of these social networks, it will be activated and a connection to the respective server of this network will be established. We have no influence on the scope and content of the data that is transmitted to the respective operator of this social network by clicking on the plugin.

If you want to find out more about the type, scope and purpose of the data collected by the operators of these social networks, we recommend that you read the data protection regulations of the respective social network.

Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Newsletter r

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: info@solidmade.at. We will then immediately delete your data in connection with the newsletter dispatch.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact details :

  • - by letter to: WHITEOAK GmbH (Solidmade), Gumpendorfer Straße 39/601, 1060 Vienna
  • - by telephone on: 0664 23 55 789
  • - by e-mail to: info@solidmade.at

Status: May 2018