Privacy policy
Declaration on the duty to inform
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.
Contact with us
If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Data storage
We would like to point out that for the purpose of simplifying the purchasing process and for the subsequent processing of the contract, the IP data of the connection owner is stored by the webshop operator within the framework of cookies, as are the name, address and credit card number of the purchaser.
In addition, the following data is also stored by us for the purpose of contract processing: Name, address, e-mail, contact telephone. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.
After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
The data name, address, purchased goods and purchase date will be stored beyond that until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.
We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you disable cookies, the functionality of our website may be limited.
Web analysis
Our website uses functions of the web analysis service Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.
On our behalf, Google uses this information to evaluate your use of our website, to compile reports on website activity and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
You can prevent this by setting up your browser so that no cookies are stored.
For more information on the purpose and scope of data collection, please refer to Google's privacy policy, which can be found at http://www.google.de/intl/de/policies/privacy. Google also processes your data in the USA and has submitted to the EU-US Privacy Shield.
On our website, we also set links to other websites; this is done for information purposes only. These websites are not under our control and therefore do not fall under the provisions of this privacy policy. Should you activate a link, it is possible that the operator of this website will collect data about you and process it in accordance with its privacy policy, which may differ from ours.
On our website, we also set links to other websites; this is done for information purposes only. These websites are not under our control and are therefore not covered by the provisions of this privacy policy. Should you activate a link, it is possible that the operator of this website will collect data about you and process it in accordance with its privacy policy, which may differ from ours.
On our website, it is also possible to interact with various social networks via plug-ins. These are:
Facebook, operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Twitter, operated by Twitter Inc, 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA
Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Youtube, operated by Youtube LLC, 901 Cherry Avenue, San Bruno, CA 94066 USA
Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA
Pinterest, operated by Pinterest Inc, 651 Brannan Street, San Francisco, CA 94103, USA
Vimeo, operated by Vimeo, Inc. 555 West 18th Street New York, New York 10011; USA
Tumblr, operated by Oath, 692 Broadway New York, NY 10012-1107, USA.
When you click on a plug-in of one of these social networks, it is activated and a connection to the respective server of this network is established. We have no influence on the scope and content of the data that is transmitted to the respective operator of this social network by clicking on the plug-in.
Should you wish to inform yourself about the type, scope and purpose of the data collected by the operators of these social networks, we recommend that you read the privacy policy of the respective social network.
The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Newsletter
You have the option to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@solidmade.at. We will then immediately delete your data in the context of the newsletter dispatch.
You can reach us at the following contact details:
- By letter to: WHITEOAK GmbH (Solidmade), Gumpendorfer Straße 39/601, 1060 Vienna, Austria
- by telephone at: 0664 23 55 789
- by e-mail to: info@solidmade.at
Status: May 2022
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.
Contact with us
If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Data storage
We would like to point out that for the purpose of simplifying the purchasing process and for the subsequent processing of the contract, the IP data of the connection owner is stored by the webshop operator within the framework of cookies, as are the name, address and credit card number of the purchaser.
In addition, the following data is also stored by us for the purpose of contract processing: Name, address, e-mail, contact telephone. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.
After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
The data name, address, purchased goods and purchase date will be stored beyond that until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.
We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you disable cookies, the functionality of our website may be limited.
Web analysis
Our website uses functions of the web analysis service Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.
On our behalf, Google uses this information to evaluate your use of our website, to compile reports on website activity and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
You can prevent this by setting up your browser so that no cookies are stored.
For more information on the purpose and scope of data collection, please refer to Google's privacy policy, which can be found at http://www.google.de/intl/de/policies/privacy. Google also processes your data in the USA and has submitted to the EU-US Privacy Shield.
On our website, we also set links to other websites; this is done for information purposes only. These websites are not under our control and therefore do not fall under the provisions of this privacy policy. Should you activate a link, it is possible that the operator of this website will collect data about you and process it in accordance with its privacy policy, which may differ from ours.
On our website, we also set links to other websites; this is done for information purposes only. These websites are not under our control and are therefore not covered by the provisions of this privacy policy. Should you activate a link, it is possible that the operator of this website will collect data about you and process it in accordance with its privacy policy, which may differ from ours.
On our website, it is also possible to interact with various social networks via plug-ins. These are:
Facebook, operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Twitter, operated by Twitter Inc, 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA
Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Youtube, operated by Youtube LLC, 901 Cherry Avenue, San Bruno, CA 94066 USA
Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA
Pinterest, operated by Pinterest Inc, 651 Brannan Street, San Francisco, CA 94103, USA
Vimeo, operated by Vimeo, Inc. 555 West 18th Street New York, New York 10011; USA
Tumblr, operated by Oath, 692 Broadway New York, NY 10012-1107, USA.
When you click on a plug-in of one of these social networks, it is activated and a connection to the respective server of this network is established. We have no influence on the scope and content of the data that is transmitted to the respective operator of this social network by clicking on the plug-in.
Should you wish to inform yourself about the type, scope and purpose of the data collected by the operators of these social networks, we recommend that you read the privacy policy of the respective social network.
The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Newsletter
You have the option to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@solidmade.at. We will then immediately delete your data in the context of the newsletter dispatch.
You can reach us at the following contact details:
- By letter to: WHITEOAK GmbH (Solidmade), Gumpendorfer Straße 39/601, 1060 Vienna, Austria
- by telephone at: 0664 23 55 789
- by e-mail to: info@solidmade.at
Status: May 2022